Reference

Terms That Cover Your Account on body999

These terms set out what you agree to when you open and use a body999 account. Access to our platform depends on your local law and eligible region — read these conditions before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessDispute process includedSubject to local law
body999 Terms That Cover Your Account on body999
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Account Rights

Your account data is held securely and used only to operate your body999 account and process your transactions. We do not sell your information to third parties. You can request a summary of the data we hold on your account by contacting support with your account reference.

Account Security

Your account is protected with OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account pending review.

Data Retention

We retain account and transaction records as required to operate the platform and meet our obligations. You may request details of what we hold at any time.

Cookie Use

We use cookies to keep your session active across devices — so switching from mobile to desktop mid-session does not log you out or lose your wallet state.

Requesting Changes

To update personal details tied to your account or wallet, submit a request through support with valid identification. Changes to payment details require re-verification.

REACH US DIRECTLY

Contact Us About These Terms

If any part of these terms raises a question about your account, your wallet balance, or a transaction processed through bKash, Nagad, or Rocket, our support team can clarify. Reach out through the channels below — have your account reference ready when you do.

Team online

Live Chat

Open the chat window from your account dashboard. Available for account and terms queries; response times vary by queue.

Email Support

Send your query with your account reference to our support address. We respond to terms and transaction questions in writing.

Help Centre

Our help pages cover common terms questions — account suspension, wallet rules, and dispute steps — before you need to contact us directly.

Common Questions About These Terms

Straight answers to what people actually ask about the body999 terms and conditions.

These terms apply to anyone who opens or uses a body999 account. Access depends on your local law and eligible region — it is your responsibility to confirm that use is permitted where you are.

Yes. We update these terms when our services change. We will notify you where possible, but continued use of your account after an update means you have accepted the revised conditions.

Breaches — including sharing account access or initiating chargebacks outside our withdrawal process — may result in account suspension. Contact support before taking external action on a disputed transaction.

Contact our support team with your account reference and the transaction details. We review wallet transactions before any external dispute process should be considered.

Send a request to our support team with your account reference. We will provide a summary of the personal and transaction data held against your account.

Submit a closure request through support. Any remaining wallet balance will be returned to the payment method — bKash, Nagad, or Rocket — used for your last deposit, subject to verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.