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How body999 Handles Your Personal Information

This Privacy Policy covers what data body999 collects when you open an account, make deposits via bKash, Nagad, or Rocket, and use the platform — and exactly how we store, protect, and use it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request or remove data
body999 How body999 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

Have a question about the data we hold on your account? Want to request a correction or deletion? Our support team handles privacy queries directly — reach us through live chat inside your account dashboard, by email, or via the help page. We aim to respond to data-related requests within a few business days, and we will confirm receipt as soon as your message arrives.

Team online

Live Chat

Open your account dashboard and tap the chat icon. A support agent will pick up your privacy query and log it against your account record.

Email Support

Send your data request or privacy concern to our support email. Include your registered phone number so we can match your message to your account.

Help Page

Our help page lists step-by-step paths for common requests — updating your contact details, checking what data we hold, or flagging a wallet mismatch.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use a combination of technical and operational measures to keep your account data safe. Encryption is applied to data in transit between your device and our servers, and access to account records is restricted internally. Your cookie preferences, payment wallet links, and session tokens are handled separately from your personal identity data.

Cookie Policy

We use session cookies to keep you logged in across your browser and app. Analytics cookies help us understand which pages load slowly on mobile — you can manage these in your browser settings.

Payment Data Retention

Transaction references from bKash, Nagad, and Rocket are retained only as long as needed for account reconciliation. Once that period passes, payment references are removed from active storage.

Account Security

We apply OTP verification at login and flag logins from unrecognised devices. If something looks off, your account is held pending confirmation from the registered phone number.

Data Correction and Deletion

You can ask us to correct your registered name, email, or phone number at any time. Deletion requests are processed where no active legal or financial obligation requires us to keep the record.

Common Questions About Your Privacy on body999

These are the questions we hear most often about how we handle account data, payment privacy, and your rights. If your question is not here, our support team can answer it directly through live chat or email.

We collect your name, phone number, email, and the payment wallet you register — bKash, Nagad, or Rocket. We also log your device type and IP address for security purposes.

No. Payment references from bKash, Nagad, and Rocket are used only to match deposits and withdrawals to your account. We do not sell or share payment data with third parties.

We keep your account record for as long as it is active and for any period required by applicable law. Payment transaction references are removed once reconciliation and dispute windows close.

Yes. Send a request via live chat or the support email with your registered phone number. We will compile and return the data we hold on your account within a few business days.

Contact us through live chat or email and state clearly that you want your data deleted. We will process it where no financial or legal obligation requires us to keep the record active.

We use session cookies for login continuity and analytics cookies to monitor mobile page performance. You can disable non-essential cookies through your browser or device settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.